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Date: Thu, 21 Jun 2018 03:44:38 +0000
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ID Re-submission Request
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** ID & Selfie
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Re-submission Request
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------------------------------------------------------------
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Dear Amr Gharbeia
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Greetings from Team Monaco!
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Thank you for signing up for our services. We would like to give you acces=
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s to the app as soon as possible but=2C we have noticed that your identity=
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document submitted has expired and thus=2C your identity verification has=
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paused.
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To proceed=2C please make sure that your Monaco app is updated to the last=
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version. Then open your Monaco App and go to Settings. You will see your=
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Document & Selfie status as =E2=80=9CIncomplete.=E2=80=9D Click on it an=
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d re-submit your valid ID=2C making sure that the image clearly shows its=
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content=2C picture=2C and corners. For the selfie=2C please make sure you=
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hold the camera steady throughout the process (eye movement test). For mo=
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re information=2C please take a look at this article (http://help.mona.co/=
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monaco-app/all-about-kyc-verification) .
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For USA residents=2C please select an ID Document that shows your state of=
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residence (i.e. Driver=E2=80=99s License).
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Once submitted=2C allow us to complete the ID verification process and you=
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r status will be adjusted. If passed=2C you will be given access to the Mo=
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naco Wallet.
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Thank you for your support and attention in this matter. If you have any i=
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ssues=2C please contact us with the in-app/website support or email contac=
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t@mona.co.
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Yours sincerely=2C
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Team Monaco
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** (https://mona.co)
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Our mailing address is:
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Copyright =C2=A9 2018 Monaco Technology GmbH=2C All Rights Reserved.
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This email was sent to amr.gharbeia@gmail.com (mailto:amr.gharbeia@gmail.com)
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=09=09=09background-repeat:no-repeat;
|
|
=09=09=09background-position:center;
|
|
=09=09=09background-size:cover;
|
|
=09=09=09border-top:0;
|
|
=09=09=09border-bottom:0;
|
|
=09=09=09padding-top:20px;
|
|
=09=09=09padding-bottom:0px;
|
|
=09=09}
|
|
=09=09.headerContainer{
|
|
=09=09=09background-color:#transparent;
|
|
=09=09=09background-image:none;
|
|
=09=09=09background-repeat:no-repeat;
|
|
=09=09=09background-position:center;
|
|
=09=09=09background-size:cover;
|
|
=09=09=09border-top:0;
|
|
=09=09=09border-bottom:0;
|
|
=09=09=09padding-top:0;
|
|
=09=09=09padding-bottom:0;
|
|
=09=09}
|
|
=09=09.headerContainer .mcnTextContent=2C.headerContainer .mcnTextContent=
|
|
p{
|
|
=09=09=09color:#808080;
|
|
=09=09=09font-family:Helvetica;
|
|
=09=09=09font-size:16px;
|
|
=09=09=09line-height:150%;
|
|
=09=09=09text-align:left;
|
|
=09=09}
|
|
=09=09.headerContainer .mcnTextContent a=2C.headerContainer .mcnTextConten=
|
|
t p a{
|
|
=09=09=09color:#00ADD8;
|
|
=09=09=09font-weight:normal;
|
|
=09=09=09text-decoration:underline;
|
|
=09=09}
|
|
=09=09#templateBody{
|
|
=09=09=09background-color:#0f1c39;
|
|
=09=09=09background-image:none;
|
|
=09=09=09background-repeat:no-repeat;
|
|
=09=09=09background-position:50% 50%;
|
|
=09=09=09background-size:cover;
|
|
=09=09=09border-top:0;
|
|
=09=09=09border-bottom:0;
|
|
=09=09=09padding-top:20px;
|
|
=09=09=09padding-bottom:20px;
|
|
=09=09}
|
|
=09=09.bodyContainer{
|
|
=09=09=09background-color:#ffffff;
|
|
=09=09=09background-image:none;
|
|
=09=09=09background-repeat:no-repeat;
|
|
=09=09=09background-position:center;
|
|
=09=09=09background-size:cover;
|
|
=09=09=09border-top:0;
|
|
=09=09=09border-bottom:0;
|
|
=09=09=09padding-top:30px;
|
|
=09=09=09padding-bottom:30px;
|
|
=09=09}
|
|
=09=09.bodyContainer .mcnTextContent=2C.bodyContainer .mcnTextContent p{
|
|
=09=09=09color:#808080;
|
|
=09=09=09font-family:Verdana=2C Geneva=2C sans-serif;
|
|
=09=09=09font-size:16px;
|
|
=09=09=09line-height:150%;
|
|
=09=09=09text-align:left;
|
|
=09=09}
|
|
=09=09.bodyContainer .mcnTextContent a=2C.bodyContainer .mcnTextContent p=
|
|
a{
|
|
=09=09=09color:#00ADD8;
|
|
=09=09=09font-weight:normal;
|
|
=09=09=09text-decoration:underline;
|
|
=09=09}
|
|
=09=09#templateFooter{
|
|
=09=09=09background-color:#0f1c39;
|
|
=09=09=09background-image:none;
|
|
=09=09=09background-repeat:no-repeat;
|
|
=09=09=09background-position:center;
|
|
=09=09=09background-size:cover;
|
|
=09=09=09border-top:0;
|
|
=09=09=09border-bottom:0;
|
|
=09=09=09padding-top:10px;
|
|
=09=09=09padding-bottom:63px;
|
|
=09=09}
|
|
=09=09.footerContainer{
|
|
=09=09=09background-color:#transparent;
|
|
=09=09=09background-image:none;
|
|
=09=09=09background-repeat:no-repeat;
|
|
=09=09=09background-position:center;
|
|
=09=09=09background-size:cover;
|
|
=09=09=09border-top:0;
|
|
=09=09=09border-bottom:0;
|
|
=09=09=09padding-top:0;
|
|
=09=09=09padding-bottom:0;
|
|
=09=09}
|
|
=09=09.footerContainer .mcnTextContent=2C.footerContainer .mcnTextContent=
|
|
p{
|
|
=09=09=09color:#FFFFFF;
|
|
=09=09=09font-family:Helvetica;
|
|
=09=09=09font-size:12px;
|
|
=09=09=09line-height:150%;
|
|
=09=09=09text-align:center;
|
|
=09=09}
|
|
=09=09.footerContainer .mcnTextContent a=2C.footerContainer .mcnTextConten=
|
|
t p a{
|
|
=09=09=09color:#FFFFFF;
|
|
=09=09=09font-weight:normal;
|
|
=09=09=09text-decoration:underline;
|
|
=09=09}
|
|
=09@media only screen and (min-width:768px){
|
|
=09=09.templateContainer{
|
|
=09=09=09width:600px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09body=2Ctable=2Ctd=2Cp=2Ca=2Cli=2Cblockquote{
|
|
=09=09=09-webkit-text-size-adjust:none !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09body{
|
|
=09=09=09width:100% !important;
|
|
=09=09=09min-width:100% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnRetinaImage{
|
|
=09=09=09max-width:100% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnImage{
|
|
=09=09=09width:100% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnCartContainer=2C.mcnCaptionTopContent=2C.mcnRecContentContainer=
|
|
=2C.mcnCaptionBottomContent=2C.mcnTextContentContainer=2C.mcnBoxedTextCont=
|
|
entContainer=2C.mcnImageGroupContentContainer=2C.mcnCaptionLeftTextContent=
|
|
Container=2C.mcnCaptionRightTextContentContainer=2C.mcnCaptionLeftImageCon=
|
|
tentContainer=2C.mcnCaptionRightImageContentContainer=2C.mcnImageCardLeftT=
|
|
extContentContainer=2C.mcnImageCardRightTextContentContainer=2C.mcnImageCa=
|
|
rdLeftImageContentContainer=2C.mcnImageCardRightImageContentContainer{
|
|
=09=09=09max-width:100% !important;
|
|
=09=09=09width:100% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnBoxedTextContentContainer{
|
|
=09=09=09min-width:100% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnImageGroupContent{
|
|
=09=09=09padding:9px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnCaptionLeftContentOuter .mcnTextContent=2C.mcnCaptionRightConten=
|
|
tOuter .mcnTextContent{
|
|
=09=09=09padding-top:9px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnImageCardTopImageContent=2C.mcnCaptionBottomContent:last-child .=
|
|
mcnCaptionBottomImageContent=2C.mcnCaptionBlockInner .mcnCaptionTopContent=
|
|
:last-child .mcnTextContent{
|
|
=09=09=09padding-top:18px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnImageCardBottomImageContent{
|
|
=09=09=09padding-bottom:9px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnImageGroupBlockInner{
|
|
=09=09=09padding-top:0 !important;
|
|
=09=09=09padding-bottom:0 !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnImageGroupBlockOuter{
|
|
=09=09=09padding-top:9px !important;
|
|
=09=09=09padding-bottom:9px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnTextContent=2C.mcnBoxedTextContentColumn{
|
|
=09=09=09padding-right:18px !important;
|
|
=09=09=09padding-left:18px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnImageCardLeftImageContent=2C.mcnImageCardRightImageContent{
|
|
=09=09=09padding-right:18px !important;
|
|
=09=09=09padding-bottom:0 !important;
|
|
=09=09=09padding-left:18px !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcpreview-image-uploader{
|
|
=09=09=09display:none !important;
|
|
=09=09=09width:100% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09h1{
|
|
=09=09=09font-size:30px !important;
|
|
=09=09=09line-height:125% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09h2{
|
|
=09=09=09font-size:24px !important;
|
|
=09=09=09line-height:150% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09h3{
|
|
=09=09=09font-size:20px !important;
|
|
=09=09=09line-height:150% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09h4{
|
|
=09=09=09font-size:18px !important;
|
|
=09=09=09line-height:150% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.mcnBoxedTextContentContainer .mcnTextContent=2C.mcnBoxedTextContent=
|
|
Container .mcnTextContent p{
|
|
=09=09=09font-size:14px !important;
|
|
=09=09=09line-height:150% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.headerContainer .mcnTextContent=2C.headerContainer .mcnTextContent=
|
|
p{
|
|
=09=09=09font-size:16px !important;
|
|
=09=09=09line-height:150% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.bodyContainer .mcnTextContent=2C.bodyContainer .mcnTextContent p{
|
|
=09=09=09font-size:16px !important;
|
|
=09=09=09line-height:150% !important;
|
|
=09=09}
|
|
|
|
}=09@media only screen and (max-width: 480px){
|
|
=09=09.footerContainer .mcnTextContent=2C.footerContainer .mcnTextContent=
|
|
p{
|
|
=09=09=09font-size:14px !important;
|
|
=09=09=09line-height:150% !important;
|
|
=09=09}
|
|
|
|
}</style></head>
|
|
<body style=3D"height: 100%;margin: 0;padding: 0;width: 100%;-ms-text-=
|
|
size-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
=09=09<!--
|
|
-->
|
|
=09=09<!--[if !gte mso 9]><!----><span class=3D"mcnPreviewText" style=3D"=
|
|
display:none; font-size:0px; line-height:0px; max-height:0px; max-width:0p=
|
|
x; opacity:0; overflow:hidden; visibility:hidden; mso-hide:all;">ID Re-sub=
|
|
mission Request</span><!--<![endif]-->
|
|
=09=09<!--
|
|
-->
|
|
<center>
|
|
<table align=3D"center" border=3D"0" cellpadding=3D"0" cellspa=
|
|
cing=3D"0" height=3D"100%" width=3D"100%" id=3D"bodyTable" style=3D"border=
|
|
-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-s=
|
|
ize-adjust: 100%;-webkit-text-size-adjust: 100%;height: 100%;margin: 0;pad=
|
|
ding: 0;width: 100%;">
|
|
<tr>
|
|
<td align=3D"center" valign=3D"top" id=3D"bodyCell" st=
|
|
yle=3D"mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-te=
|
|
xt-size-adjust: 100%;height: 100%;margin: 0;padding: 0;width: 100%;">
|
|
<!-- BEGIN TEMPLATE // -->
|
|
<table border=3D"0" cellpadding=3D"0" cellspacing=
|
|
=3D"0" width=3D"100%" style=3D"border-collapse: collapse;mso-table-lspace:=
|
|
0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-ad=
|
|
just: 100%;">
|
|
=09=09=09=09=09=09=09<tr>
|
|
=09=09=09=09=09=09=09=09<td align=3D"center" valign=3D"top" id=3D"template=
|
|
Header" data-template-container=3D"" style=3D"background:#0f1c39 none no-r=
|
|
epeat center/cover;mso-line-height-rule: exactly;-ms-text-size-adjust: 100=
|
|
%;-webkit-text-size-adjust: 100%;background-color: #0f1c39;background-imag=
|
|
e: none;background-repeat: no-repeat;background-position: center;backgroun=
|
|
d-size: cover;border-top: 0;border-bottom: 0;padding-top: 20px;padding-bot=
|
|
tom: 0px;">
|
|
=09=09=09=09=09=09=09=09=09<!--[if (gte mso 9)|(IE)]>
|
|
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellspacin=
|
|
g=3D"0" cellpadding=3D"0" width=3D"600" style=3D"width:600px;">
|
|
=09=09=09=09=09=09=09=09=09<tr>
|
|
=09=09=09=09=09=09=09=09=09<td align=3D"center" valign=3D"top" width=3D"60=
|
|
0" style=3D"width:600px;">
|
|
=09=09=09=09=09=09=09=09=09<![endif]-->
|
|
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellpaddin=
|
|
g=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"templateContainer" style=
|
|
=3D"border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;=
|
|
-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;max-width: 600px=
|
|
!important;">
|
|
=09=09=09=09=09=09=09=09=09=09<tr>
|
|
=09=09=09<td valign=3D"top" class=3D"heade=
|
|
rContainer" style=3D"background:#transparent none no-repeat center/cover;m=
|
|
so-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-=
|
|
adjust: 100%;background-color: #transparent;background-image: none;backgro=
|
|
und-repeat: no-repeat;background-position: center;background-size: cover;b=
|
|
order-top: 0;border-bottom: 0;padding-top: 0;padding-bottom: 0;"><table bo=
|
|
rder=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcn=
|
|
ImageBlock" style=3D"min-width: 100%;border-collapse: collapse;mso-table-l=
|
|
space: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-s=
|
|
ize-adjust: 100%;">
|
|
<tbody class=3D"mcnImageBlockOuter">
|
|
<tr>
|
|
<td valign=3D"top" style=3D"padding: 9px;mso-line-height-r=
|
|
ule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" c=
|
|
lass=3D"mcnImageBlockInner">
|
|
<table align=3D"left" width=3D"100%" border=3D"0" cell=
|
|
padding=3D"0" cellspacing=3D"0" class=3D"mcnImageContentContainer" style=
|
|
=3D"min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-ta=
|
|
ble-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;=
|
|
">
|
|
<tbody><tr>
|
|
<td class=3D"mcnImageContent" valign=3D"top" s=
|
|
tyle=3D"padding-right: 9px;padding-left: 9px;padding-top: 0;padding-bottom=
|
|
: 0;text-align: center;mso-line-height-rule: exactly;-ms-text-size-adjust:=
|
|
100%;-webkit-text-size-adjust: 100%;">
|
|
|
|
|
|
<img align=3D"center" alt=3D"" src=
|
|
=3D"https://gallery.mailchimp.com/63cce75660189ee0b1b5b973a/images/3eac02a=
|
|
7-a283-4846-9547-a30d05c1a550.png" width=3D"220" style=3D"max-width: 440px=
|
|
;padding-bottom: 0;display: inline !important;vertical-align: bottom;borde=
|
|
r: 0;height: auto;outline: none;text-decoration: none;-ms-interpolation-mo=
|
|
de: bicubic;" class=3D"mcnRetinaImage">
|
|
|
|
|
|
</td>
|
|
</tr>
|
|
</tbody></table>
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table></td>
|
|
=09=09=09=09=09=09=09=09=09=09</tr>
|
|
=09=09=09=09=09=09=09=09=09</table>
|
|
=09=09=09=09=09=09=09=09=09<!--[if (gte mso 9)|(IE)]>
|
|
=09=09=09=09=09=09=09=09=09</td>
|
|
=09=09=09=09=09=09=09=09=09</tr>
|
|
=09=09=09=09=09=09=09=09=09</table>
|
|
=09=09=09=09=09=09=09=09=09<![endif]-->
|
|
=09=09=09=09=09=09=09=09</td>
|
|
</tr>
|
|
=09=09=09=09=09=09=09<tr>
|
|
=09=09=09=09=09=09=09=09<td align=3D"center" valign=3D"top" id=3D"template=
|
|
Body" data-template-container=3D"" style=3D"background:#0f1c39 none no-rep=
|
|
eat 50% 50%/cover;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%=
|
|
;-webkit-text-size-adjust: 100%;background-color: #0f1c39;background-image=
|
|
: none;background-repeat: no-repeat;background-position: 50% 50%;backgroun=
|
|
d-size: cover;border-top: 0;border-bottom: 0;padding-top: 20px;padding-bot=
|
|
tom: 20px;">
|
|
=09=09=09=09=09=09=09=09=09<!--[if (gte mso 9)|(IE)]>
|
|
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellspacin=
|
|
g=3D"0" cellpadding=3D"0" width=3D"600" style=3D"width:600px;">
|
|
=09=09=09=09=09=09=09=09=09<tr>
|
|
=09=09=09=09=09=09=09=09=09<td align=3D"center" valign=3D"top" width=3D"60=
|
|
0" style=3D"width:600px;">
|
|
=09=09=09=09=09=09=09=09=09<![endif]-->
|
|
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellpaddin=
|
|
g=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"templateContainer" style=
|
|
=3D"border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;=
|
|
-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;max-width: 600px=
|
|
!important;">
|
|
=09=09=09=09=09=09=09=09=09=09<tr>
|
|
=09=09=09<td valign=3D"top" class=3D"bodyC=
|
|
ontainer" style=3D"background:#ffffff none no-repeat center/cover;mso-line=
|
|
-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust:=
|
|
100%;background-color: #ffffff;background-image: none;background-repeat:=
|
|
no-repeat;background-position: center;background-size: cover;border-top:=
|
|
0;border-bottom: 0;padding-top: 30px;padding-bottom: 30px;"><table border=
|
|
=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcnDivi=
|
|
derBlock" style=3D"min-width: 100%;border-collapse: collapse;mso-table-lsp=
|
|
ace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-siz=
|
|
e-adjust: 100%;table-layout: fixed !important;">
|
|
<tbody class=3D"mcnDividerBlockOuter">
|
|
<tr>
|
|
<td class=3D"mcnDividerBlockInner" style=3D"min-width: 100%;pa=
|
|
dding: 10px 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;=
|
|
-webkit-text-size-adjust: 100%;">
|
|
<table class=3D"mcnDividerContent" border=3D"0" cellpaddin=
|
|
g=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"min-width: 100%;border-c=
|
|
ollapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-siz=
|
|
e-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
<tbody><tr>
|
|
<td style=3D"mso-line-height-rule: exactly;-ms-tex=
|
|
t-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
<span></span>
|
|
</td>
|
|
</tr>
|
|
</tbody></table>
|
|
<!--
|
|
<td class=3D"mcnDividerBlockInner" style=3D"padding: 18px;=
|
|
">
|
|
<hr class=3D"mcnDividerContent" style=3D"border-bottom-col=
|
|
or:none; border-left-color:none; border-right-color:none; border-bottom-wi=
|
|
dth:0; border-left-width:0; border-right-width:0; margin-top:0; margin-rig=
|
|
ht:0; margin-bottom:0; margin-left:0;" />
|
|
-->
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
|
|
00%" class=3D"mcnTextBlock" style=3D"min-width: 100%;border-collapse: coll=
|
|
apse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100=
|
|
%;-webkit-text-size-adjust: 100%;">
|
|
<tbody class=3D"mcnTextBlockOuter">
|
|
<tr>
|
|
<td valign=3D"top" class=3D"mcnTextBlockInner" style=3D"paddin=
|
|
g-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webki=
|
|
t-text-size-adjust: 100%;">
|
|
=09<!--[if mso]>
|
|
=09=09=09=09<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpaddi=
|
|
ng=3D"0" width=3D"100%" style=3D"width:100%;">
|
|
=09=09=09=09<tr>
|
|
=09=09=09=09<![endif]-->
|
|
=09=09=09
|
|
=09=09=09=09<!--[if mso]>
|
|
=09=09=09=09<td valign=3D"top" width=3D"600" style=3D"width:600px;">
|
|
=09=09=09=09<![endif]-->
|
|
<table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
|
|
pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
|
|
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
|
|
0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
|
|
Container">
|
|
<tbody><tr>
|
|
|
|
<td valign=3D"top" class=3D"mcnTextContent" style=
|
|
=3D"padding: 0px 18px 9px;font-family: "Helvetica Neue"=2C Helve=
|
|
tica=2C Arial=2C Verdana=2C sans-serif;font-size: 9px;line-height: 150%;ms=
|
|
o-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-a=
|
|
djust: 100%;word-break: break-word;color: #808080;text-align: left;">
|
|
|
|
<h2 class=3D"null" style=3D"text-align: center=
|
|
;display: block;margin: 0;padding: 0;color: #222222;font-family: Helvetica=
|
|
;font-size: 34px;font-style: normal;font-weight: bold;line-height: 150%;le=
|
|
tter-spacing: normal;">ID & Selfie<br>
|
|
Re-submission Request</h2>
|
|
|
|
</td>
|
|
</tr>
|
|
</tbody></table>
|
|
=09=09=09=09<!--[if mso]>
|
|
=09=09=09=09</td>
|
|
=09=09=09=09<![endif]-->
|
|
|
|
=09=09=09=09<!--[if mso]>
|
|
=09=09=09=09</tr>
|
|
=09=09=09=09</table>
|
|
=09=09=09=09<![endif]-->
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
|
|
00%" class=3D"mcnDividerBlock" style=3D"min-width: 100%;border-collapse: c=
|
|
ollapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust:=
|
|
100%;-webkit-text-size-adjust: 100%;table-layout: fixed !important;">
|
|
<tbody class=3D"mcnDividerBlockOuter">
|
|
<tr>
|
|
<td class=3D"mcnDividerBlockInner" style=3D"min-width: 100%;pa=
|
|
dding: 10px 18px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;=
|
|
-webkit-text-size-adjust: 100%;">
|
|
<table class=3D"mcnDividerContent" border=3D"0" cellpaddin=
|
|
g=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"min-width: 100%;border-c=
|
|
ollapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-siz=
|
|
e-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
<tbody><tr>
|
|
<td style=3D"mso-line-height-rule: exactly;-ms-tex=
|
|
t-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
<span></span>
|
|
</td>
|
|
</tr>
|
|
</tbody></table>
|
|
<!--
|
|
<td class=3D"mcnDividerBlockInner" style=3D"padding: 18px;=
|
|
">
|
|
<hr class=3D"mcnDividerContent" style=3D"border-bottom-col=
|
|
or:none; border-left-color:none; border-right-color:none; border-bottom-wi=
|
|
dth:0; border-left-width:0; border-right-width:0; margin-top:0; margin-rig=
|
|
ht:0; margin-bottom:0; margin-left:0;" />
|
|
-->
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
|
|
00%" class=3D"mcnImageBlock" style=3D"min-width: 100%;border-collapse: col=
|
|
lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
|
|
0%;-webkit-text-size-adjust: 100%;">
|
|
<tbody class=3D"mcnImageBlockOuter">
|
|
<tr>
|
|
<td valign=3D"top" style=3D"padding: 0px;mso-line-height-r=
|
|
ule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;" c=
|
|
lass=3D"mcnImageBlockInner">
|
|
<table align=3D"left" width=3D"100%" border=3D"0" cell=
|
|
padding=3D"0" cellspacing=3D"0" class=3D"mcnImageContentContainer" style=
|
|
=3D"min-width: 100%;border-collapse: collapse;mso-table-lspace: 0pt;mso-ta=
|
|
ble-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;=
|
|
">
|
|
<tbody><tr>
|
|
<td class=3D"mcnImageContent" valign=3D"top" s=
|
|
tyle=3D"padding-right: 0px;padding-left: 0px;padding-top: 0;padding-bottom=
|
|
: 0;text-align: center;mso-line-height-rule: exactly;-ms-text-size-adjust:=
|
|
100%;-webkit-text-size-adjust: 100%;">
|
|
|
|
|
|
<img align=3D"center" alt=3D"" src=
|
|
=3D"https://gallery.mailchimp.com/63cce75660189ee0b1b5b973a/images/6111e98=
|
|
a-fcda-4ed4-815a-da209c9bea82.png" width=3D"600" style=3D"max-width: 1200p=
|
|
x;padding-bottom: 0;display: inline !important;vertical-align: bottom;bord=
|
|
er: 0;height: auto;outline: none;text-decoration: none;-ms-interpolation-m=
|
|
ode: bicubic;" class=3D"mcnImage">
|
|
|
|
|
|
</td>
|
|
</tr>
|
|
</tbody></table>
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
|
|
00%" class=3D"mcnBoxedTextBlock" style=3D"min-width: 100%;border-collapse:=
|
|
collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust=
|
|
: 100%;-webkit-text-size-adjust: 100%;">
|
|
<!--[if gte mso 9]>
|
|
=09<table align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0=
|
|
" width=3D"100%">
|
|
=09<![endif]-->
|
|
=09<tbody class=3D"mcnBoxedTextBlockOuter">
|
|
<tr>
|
|
<td valign=3D"top" class=3D"mcnBoxedTextBlockInner" style=3D"m=
|
|
so-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-=
|
|
adjust: 100%;">
|
|
|
|
=09=09=09=09<!--[if gte mso 9]>
|
|
=09=09=09=09<td align=3D"center" valign=3D"top" ">
|
|
=09=09=09=09<![endif]-->
|
|
<table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
|
|
pacing=3D"0" width=3D"100%" style=3D"min-width: 100%;border-collapse: coll=
|
|
apse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100=
|
|
%;-webkit-text-size-adjust: 100%;" class=3D"mcnBoxedTextContentContainer">
|
|
<tbody><tr>
|
|
|
|
<td style=3D"padding-top: 9px;padding-left: 18px;p=
|
|
adding-bottom: 9px;padding-right: 18px;mso-line-height-rule: exactly;-ms-t=
|
|
ext-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
|
|
<table border=3D"0" cellspacing=3D"0" class=3D=
|
|
"mcnTextContentContainer" width=3D"100%" style=3D"min-width: 100% !importa=
|
|
nt;background-color: #FFFFFF;border: 20px solid #FFFFFF;border-collapse: c=
|
|
ollapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust:=
|
|
100%;-webkit-text-size-adjust: 100%;">
|
|
<tbody><tr>
|
|
<td valign=3D"top" class=3D"mcnTextCon=
|
|
tent" style=3D"padding: 18px;color: #818181;font-family: Helvetica;font-si=
|
|
ze: 15px;font-weight: normal;line-height: 200%;text-align: left;mso-line-h=
|
|
eight-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 1=
|
|
00%;word-break: break-word;">
|
|
<p style=3D"text-align: left;color=
|
|
: #818181;font-family: Helvetica;font-size: 15px;font-weight: normal;line-=
|
|
height: 200%;margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-t=
|
|
ext-size-adjust: 100%;-webkit-text-size-adjust: 100%;">Dear =
|
|
Amr Gharbeia<br>
|
|
<br>
|
|
Greetings from Team Monaco!<br>
|
|
<br>
|
|
Thank you for signing up for our services. We would like to give you acces=
|
|
s to the app as soon as possible but=2C we have noticed that your identity=
|
|
document submitted has expired and thus=2C your identity verification has=
|
|
paused.<br>
|
|
<br>
|
|
To proceed=2C please make sure that your Monaco app is updated to the last=
|
|
version. Then open your Monaco App and go to Settings. You will see your=
|
|
Document & Selfie status as =E2=80=9CIncomplete.=E2=80=9D Click=
|
|
on it and <strong>re-submit your valid ID</strong>=2C making sure that th=
|
|
e image clearly shows its content=2C picture=2C and corners. For the selfi=
|
|
e=2C please make sure you hold the camera steady throughout the process (e=
|
|
ye movement test). <strong>For more information</strong>=2C please take a=
|
|
look at <a href=3D"https://mona.us15.list-manage.com/track/click?u=3D2654=
|
|
2afe8352bbab3c0619429&id=3D73b2997ab2&e=3De8b632a1b2" target=3D"_blank" s=
|
|
tyle=3D"mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-t=
|
|
ext-size-adjust: 100%;color: #00ADD8;font-weight: normal;text-decoration:=
|
|
underline;">this article</a>.<br>
|
|
<br>
|
|
For USA residents=2C please select an ID Document that shows your state of=
|
|
residence (i.e. Driver=E2=80=99s License).<br>
|
|
<br>
|
|
Once submitted=2C allow us to complete the ID verification process and you=
|
|
r status will be adjusted. If passed=2C you will be given access to the Mo=
|
|
naco Wallet.<br>
|
|
<br>
|
|
Thank you for your support and attention in this matter. If you have any i=
|
|
ssues=2C please contact us with the in-app/website support or email contac=
|
|
t@mona.co.<br>
|
|
<br>
|
|
<br>
|
|
Yours sincerely=2C<br>
|
|
Team Monaco</p>
|
|
|
|
</td>
|
|
</tr>
|
|
</tbody></table>
|
|
</td>
|
|
</tr>
|
|
</tbody></table>
|
|
=09=09=09=09<!--[if gte mso 9]>
|
|
=09=09=09=09</td>
|
|
=09=09=09=09<![endif]-->
|
|
|
|
=09=09=09=09<!--[if gte mso 9]>
|
|
</tr>
|
|
</table>
|
|
=09=09=09=09<![endif]-->
|
|
</td>
|
|
</tr>
|
|
</tbody>
|
|
</table></td>
|
|
=09=09=09=09=09=09=09=09=09=09</tr>
|
|
=09=09=09=09=09=09=09=09=09</table>
|
|
=09=09=09=09=09=09=09=09=09<!--[if (gte mso 9)|(IE)]>
|
|
=09=09=09=09=09=09=09=09=09</td>
|
|
=09=09=09=09=09=09=09=09=09</tr>
|
|
=09=09=09=09=09=09=09=09=09</table>
|
|
=09=09=09=09=09=09=09=09=09<![endif]-->
|
|
=09=09=09=09=09=09=09=09</td>
|
|
</tr>
|
|
<tr>
|
|
=09=09=09=09=09=09=09=09<td align=3D"center" valign=3D"top" id=3D"template=
|
|
Footer" data-template-container=3D"" style=3D"background:#0f1c39 none no-r=
|
|
epeat center/cover;mso-line-height-rule: exactly;-ms-text-size-adjust: 100=
|
|
%;-webkit-text-size-adjust: 100%;background-color: #0f1c39;background-imag=
|
|
e: none;background-repeat: no-repeat;background-position: center;backgroun=
|
|
d-size: cover;border-top: 0;border-bottom: 0;padding-top: 10px;padding-bot=
|
|
tom: 63px;">
|
|
=09=09=09=09=09=09=09=09=09<!--[if (gte mso 9)|(IE)]>
|
|
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellspacin=
|
|
g=3D"0" cellpadding=3D"0" width=3D"600" style=3D"width:600px;">
|
|
=09=09=09=09=09=09=09=09=09<tr>
|
|
=09=09=09=09=09=09=09=09=09<td align=3D"center" valign=3D"top" width=3D"60=
|
|
0" style=3D"width:600px;">
|
|
=09=09=09=09=09=09=09=09=09<![endif]-->
|
|
=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellpaddin=
|
|
g=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"templateContainer" style=
|
|
=3D"border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;=
|
|
-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;max-width: 600px=
|
|
!important;">
|
|
=09=09=09=09=09=09=09=09=09=09<tr>
|
|
=09=09=09<td valign=3D"top" class=3D"foote=
|
|
rContainer" style=3D"background:#transparent none no-repeat center/cover;m=
|
|
so-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-=
|
|
adjust: 100%;background-color: #transparent;background-image: none;backgro=
|
|
und-repeat: no-repeat;background-position: center;background-size: cover;b=
|
|
order-top: 0;border-bottom: 0;padding-top: 0;padding-bottom: 0;"><table bo=
|
|
rder=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcn=
|
|
FollowBlock" style=3D"min-width: 100%;border-collapse: collapse;mso-table-=
|
|
lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-=
|
|
size-adjust: 100%;">
|
|
<tbody class=3D"mcnFollowBlockOuter">
|
|
<tr>
|
|
<td align=3D"center" valign=3D"top" style=3D"padding: 9px;mso-=
|
|
line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adj=
|
|
ust: 100%;" class=3D"mcnFollowBlockInner">
|
|
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" wi=
|
|
dth=3D"100%" class=3D"mcnFollowContentContainer" style=3D"min-width: 100%;=
|
|
border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-=
|
|
text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
<tbody><tr>
|
|
<td align=3D"center" style=3D"padding-left: 9px;padding-right: 9px=
|
|
;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-siz=
|
|
e-adjust: 100%;">
|
|
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=
|
|
=3D"mcnFollowContent" style=3D"border-collapse: collapse;mso-table-lspace:=
|
|
0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size-ad=
|
|
just: 100%;">
|
|
<tbody><tr>
|
|
<td align=3D"center" valign=3D"top" style=3D"padding-t=
|
|
op: 9px;padding-right: 9px;padding-left: 9px;mso-line-height-rule: exactly=
|
|
;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;">
|
|
<table align=3D"center" border=3D"0" cellpadding=
|
|
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t: 100%;-webkit-text-size-adjust: 100%;">
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=
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<a href=3D"https://mona.us15.list-manage.com/track/click?u=3D26=
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542afe8352bbab3c0619429&id=3De47134514b&e=3De8b632a1b2" target=3D"_blank"=
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style=3D"mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit=
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-text-size-adjust: 100%;"><img src=3D"https://cdn-images.mailchimp.com/ico=
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ns/social-block-v2/outline-light-medium-48.png" style=3D"display: block;bo=
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rder: 0;height: auto;outline: none;text-decoration: none;-ms-interpolation=
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</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"1=
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00%" class=3D"mcnTextBlock" style=3D"min-width: 100%;border-collapse: coll=
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%;-webkit-text-size-adjust: 100%;">
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<td valign=3D"top" class=3D"mcnTextBlockInner" style=3D"paddin=
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t-text-size-adjust: 100%;">
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=09<!--[if mso]>
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=09=09=09=09<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpaddi=
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=09=09=09=09<tr>
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=09=09=09=09<![endif]-->
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=09=09=09
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=09=09=09=09<!--[if mso]>
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=09=09=09=09<td valign=3D"top" width=3D"600" style=3D"width:600px;">
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=09=09=09=09<![endif]-->
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<table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
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pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
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lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
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0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
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Container">
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<tbody><tr>
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<td valign=3D"top" class=3D"mcnTextContent" style=
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=3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
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8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
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size-adjust: 100%;word-break: break-word;color: #FFFFFF;font-family: Helve=
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tica;font-size: 12px;line-height: 150%;text-align: center;">
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<strong>Our mailing address is:</strong><br>
|
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<a href=3D"mailto:contact@mona.co" target=3D"_blank" style=3D"mso-line-hei=
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ght-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100=
|
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%;color: #FFFFFF;font-weight: normal;text-decoration: underline;">contact@=
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mona.co</a><br>
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<br>
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<em>Copyright =C2=A9 2018 Monaco Technology GmbH=2C All Rights Reserved.</=
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em>
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</td>
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</tr>
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</tbody></table>
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=09=09=09=09<!--[if mso]>
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=09=09=09=09</td>
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=09=09=09=09<![endif]-->
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=09=09=09=09<!--[if mso]>
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=09=09=09=09</tr>
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=09=09=09=09<![endif]-->
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</table></td>
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=09=09=09=09=09=09=09=09=09=09</tr>
|
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=09=09=09=09=09=09=09=09=09</table>
|
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=09=09=09=09=09=09=09=09=09<!--[if (gte mso 9)|(IE)]>
|
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=09=09=09=09=09=09=09=09=09</td>
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=09=09=09=09=09=09=09=09=09</tr>
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=09=09=09=09=09=09=09=09=09</table>
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=09=09=09=09=09=09=09=09=09<![endif]-->
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=09=09=09=09=09=09=09=09</td>
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</tr>
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</table>
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<!-- // END TEMPLATE -->
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</td>
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</table>
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</center>
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<center>
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order-top:1px solid #E5E5E5;">
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This email was sent to <a href=3D"=
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